Terms and Conditions
Welcome to WebCrafters Solutions Ltd. By accessing or using our website (webcrafters.ca) and services, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.
1. Definitions
- “Company” refers to WebCrafters Solutions Ltd. ("we," "us," "our").
- “User” refers to anyone accessing or using our website and services ("you," "your").
- “Services” refer to our digital marketing, web design, and related services.
- “Website” refers to webcrafters.ca and any related platforms operated by us.
2. Use of Website and Services
2.1 Eligibility
- You must provide accurate and complete information when required.
- You must not use our website for any illegal or unauthorized activities.
2.2 Prohibited Activities
- No fraudulent, harmful, or unlawful activities.
- No copying, distributing, or modifying content without authorization.
- No automated bots, scrapers, or attempts to disrupt our website.
- No uploading of viruses, malware, or malicious software.
3. Intellectual Property Rights
All content on our website (text, graphics, logos, images, and software) is owned by WebCrafters Marketing Solutions Ltd.. Unauthorized reproduction or distribution is strictly prohibited.
4. Services and Payments
4.1 Service Agreements
For web design, digital marketing, or SEO services, separate contracts may apply, detailing pricing, deliverables, and timelines.
4.2 Payment Terms
- Payments must be made as per our invoices or service agreements.
- Late payments may lead to suspension or termination of services.
- Some services require recurring payments, as stated in contracts.
4.3 Refunds and Cancellations
- Once work begins, refunds are not available for digital services (e.g., SEO, web design).
- Partial refunds may be issued for cancellations before work starts (processing fees apply).
- Subscription-based services can be canceled anytime, but no prorated refunds.
5. Disclaimers & Limitations of Liability
5.1 No Guarantees
We provide our services "as is" without guarantees of specific results, such as immediate SEO rankings or web traffic improvements.
5.2 Limited Liability
- We are not liable for lost revenue, data loss, or business interruptions.
- We are not responsible for third-party service errors (e.g., hosting providers, Google, social media).
- Our liability is limited to the amount paid for our services within the last three months.
6. Privacy & Data Protection
By using our services, you agree to our Privacy Policy. Users can request data deletion by emailing [email protected].
7. Termination of Services
We reserve the right to terminate services if users:
- Violate these Terms.
- Engage in fraud or unlawful activities.
- Fail to make required payments.
8. Governing Law & Dispute Resolution
8.1 Applicable Law
These terms are governed by the laws of British Columbia, Canada. Disputes will be settled via mediation or arbitration.
9. Third-Party Links
We are not responsible for external sites linked from our website. Please review their policies before engaging with them.
10. Changes to These Terms
We may update these terms periodically. Continued use of our services implies acceptance of the latest version.
11. Contact Information
If you have any questions, reach us at:
- Email: [email protected]
- Address: 329 Howe St #1030, Vancouver, BC, Canada V6C 3N2
Thank you for choosing WebCrafters Solutions Ltd..